Price: $69.00 (Incl. GST)
Member Price: $57.50 (Incl. GST)

Course Overview


Coaching is a professional learning and developmental tool that can help staff members acquire the skills, knowledge and capability to enhance their job performance. It can also benefit an organisation by creating a more motivated workforce with improved skills.


This course has therefore been designed to provide the learner with an understanding of the skills needed to be an effective coach. It will also discuss the OSKAR coaching model and how to utilise it to assist staff members achieve their desired outcome.


Key Content

  • Explanation of what coaching is;
  • The benefits of coaching;
  • Differences between coaching and mentoring;
  • Coaching skills;
  • Establishing a coaching relationship;
  • Various coaching models;
  • The OSKAR coaching model:
    • Outcome;
    • Scale;
    • Know-how and resources;
    • Affirm and action;
    • Review.


Learning Outcomes

At the completion of this course, learners should be able to:

  • Recognise what coaching is;
  • Describe the benefits of coaching;
  • Identify effective coaching skills;
  • Explain how to apply the OSKAR coaching model.